Refund Policy

At RearDecal, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not be the perfect fit, and we are here to help make the return process as simple as possible.

You have 30 days from the date your order is delivered to request a return or exchange. If more than 30 days have passed since delivery, unfortunately, we cannot offer a return or exchange.

If you have any concerns about your order, please contact us as soon as possible — our team will be happy to assist you.

What Can Be Returned

To be eligible for a return, your item must meet the following requirements:

• The item must be unused and in the same condition that you received it.
• The product must include the original packaging, accessories, and any included materials.
• A receipt or proof of purchase is required.

Please do not send your return directly to the manufacturer. All returns must be sent to the return address provided by RearDecal after your return request has been approved.

Items That Cannot Be Returned

For safety, hygiene, and product quality reasons, certain items cannot be returned, including:

• Used or opened personal care products
• Opened beauty or skincare products
• Personalized or customized products
• Gift cards
• Digital products
• Items marked as "Final Sale"

If you are unsure whether your item qualifies for a return, please contact our customer support team before sending it back.

Damaged, Defective, or Incorrect Items

We want every order to arrive in perfect condition.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 30 days of delivery.

Please include:

• Your order number
• Photos or videos showing the issue
• A brief description of the problem

Once we review your request, we will provide an appropriate solution, such as a replacement or refund.

Refund Approval Process

Once your return arrives at RearDecal, our team will inspect the item to confirm it meets our return requirements.

You will receive an email notification once your return has been received and reviewed.

If your return is approved:

• Your refund will be processed.
• The refund will be issued to your original payment method.
• Please allow several business days for your bank or payment provider to complete the transaction.

If Your Refund Has Not Arrived

If you have not received your refund yet, please check the following:

1. Check your bank account again.
2. Contact your credit card company, as refunds may take additional processing time.
3. Contact your bank, as some financial institutions require extra time to post refunds.

If you have completed these steps and still have not received your refund, please contact us:

📧 DeanEbertyqn@outlook.com

We will be happy to help investigate the issue.

Sale Items

Only regular-priced items may be eligible for a refund.

Sale items, discounted products, and promotional items may be considered final sale and are not eligible for return unless the item arrives damaged, defective, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.

Please note:

• Original shipping fees are non-refundable.
• Return shipping costs may be deducted from your refund amount where applicable.
• We recommend using a trackable shipping service for returns.

RearDecal is not responsible for return packages lost during transit without tracking confirmation.

Exchanges

If you need to exchange an item due to damage, defects, or receiving the wrong product, please contact our customer service team.

For other exchange requests, please contact us first. We will review your request and provide the best available solution.

Gift Returns

If an item was marked as a gift during checkout and shipped directly to you, an approved return may be issued as store credit.

If the order was not marked as a gift, the refund will be issued to the original purchaser's payment method.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact our customer support team:

Company Name: RearDecal
Email: DeanEbertyqn@outlook.com

We are always happy to help and ensure you have the best shopping experience possible.